Frequently Asked Questions
- What is the difference between Changi Airport Group and the Civil Aviation Authority of Singapore?
- How many employees does CAG have?
- How many retail and food & beverage establishments are there at Changi Airport?
- How much commercial space is there at Changi Airport?
- What are the most popular items purchased at Changi?
- How many cities is Changi Airport connected to?
- What are Changi’s top 10 city links?
- How often do aircraft take off and land at Changi Airport?
- How busy is Changi Airport?
- When is CAG’s financial year? Does it publish an annual report?
- How do companies obtain approval for photography and filming at Changi Airport?
1. What is the difference between Changi Airport Group and the Civil Aviation Authority of Singapore?
Singapore Changi Airport was corporatised on 1 July 2009. This resulted in the formation of Changi Airport Group (CAG) and the restructuring of the Civil Aviation Authority of Singapore (CAAS).
As the airport company managing Changi Airport, CAG undertakes key functions focusing on airport operations and management, air hub development, commercial activities and airport emergency services. Through its subsidiary Changi Airports International, the Group invests in and manages foreign airports to spread the success of Changi Airport around the world.
CAAS retains its role as the regulatory authority for civil aviation in Singapore and continues to provide air navigation services. It also has a role in the growth and development of the air hub and aviation industry, while overseeing and promoting safety in the industry.
6. How many cities is Changi Airport connected to?
As at 1 July 2013, more than 110 airlines operate at Changi Airport, connecting Singapore to over 250 cities in some 60 countries and territories around the world.
1. Jakarta, Indonesia
2. Hong Kong, S.A.R.
3. Bangkok, Thailand
4. Kuala Lumpur, Malaysia
5. Manila, Philippines
6. Tokyo, Japan
7. London, United Kingdom
8. Denpasar (Bali), Indonesia
9. Sydney, Australia
10. Ho Chi Minh City, Vietnam
9. How busy is Changi Airport?
Changi is one of the world’s busiest airports for international passenger traffic. It handled 51 million passengers in 2012. Based on data from Airports Council International (www.airports.org), Changi was the seventh busiest airport for international passenger traffic in 2012.
10. When is CAG’s financial year? Does it publish an annual report?
CAG’s financial year ends on 31 March. The report for the twelve months ended 31 March 2012 can be found here.
11. How do companies obtain approval for photography and filming at Changi Airport?
Media organisations can contact CAG’s Corporate Communications regarding photography and filming approval at firstname.lastname@example.org. As airport passes may be required for access to restricted areas, please allow at least 10 working days for the application to be processed.
Non-media organisations can apply for permits at http://changiairportgroup.com/cag/html/e-services/filming-and-photography.html